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13 Jun 2024 / 1:00 pm - 2:00 pm

business.connected Digital series: Online and in-person customer engagement



During this free business.connected session, Sophie Eglin will share effective strategies designed to engage your online audience and in-store customers seamlessly. She will explain invaluable techniques to harmonise the online and in-store shopping experiences, ensuring a cohesive journey for every customer.

Join us to gain practical tips to enhance customer satisfaction and drive spending.

Sophie is a business strategist, coach and the founder behind Market & Me, the small business community that grows you with your business. With over 20 years of diverse experience across retail, hospitality and leisure industries, Sophie has worked closely with businesses from start-ups to globally renowned, offering strategic guidance and support to drive growth and success.

Key takeaways from this session:

  • Explore effective strategies for engaging online and in-person customers
  • Discover methods to seamlessly blend the online and in-store shopping experiences
  • Learn actionable techniques to harmonise e-commerce and in-person interactions, enhancing customer satisfaction and spending
Register here