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17 Apr 2023 / 1:30 pm - 4:30 pm

Meeting Customer Needs – ILM Accredited

Egerton Court,
Liverpool John Moores University, 2 Rodney Street
L1 2UA (see map)


This free* Level 2 ILM accredited course will enable you to develop an understanding of customer needs and how you might apply what you learn into your workplace or own business.

The course is completed via an online portal in the classroom with face to face support and guidance from our tutors. You will need to bring with you a laptop/tablet or device that can access the internet.

Drawing upon your own experiences in meeting customer needs the course includes a number of activities, such as videos, worksheets and readings, that allow you to work at your own pace to complete both the course and the ongoing assessment.

Register here

Please note :

* Free for eligible participants see criteria .

Enterprise Hub Skills at Liverpool John Moores University is funded by the European Social Fund. This programme is open to people living in the Liverpool City Region (Liverpool, Sefton, Knowsley, Wirral, St Helens, or Halton) but please contact the team to check full eligibility criteria.