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Digital signature company helps businesses adapt during COVID-19 and beyond

Liverpool company E-Sign have continued to help organisations as the pressure of the pandemic has increased demand on digital processes and solutions.

Founded in 2012, E-Sign is an advanced electronic signature provider who enable important documents to be signed at any time – allowing business to flow, reducing running costs and combating fraud. As well as continuing on themselves, they have helped many businesses remain operational during the pandemic.

Their services are used by central government agencies, NHS Trusts, transport & logistics companies, plus lawyers, accountants and insurers.

Thomas Taylor, Managing Director at E-Sign, explained: “Fortunately as a founder of a technology business we were able to adapt pretty quickly and thankfully have suffered minimal disruption to the business. For this, I am extremely grateful and owe a tremendous amount of gratitude to the wonderful team we have here at E-Sign.

“COVID-19 has undoubtedly changed the way we both live and work. The events of the past few months have resulted in an influx of businesses looking to digitise their processes while operating remote working practices – to ensure business continuity and customer engagement continues: and those changes need to be as efficient as possible due to the significant financial impact many businesses have faced.

“With more people than ever working away from the office, traditional signatures and physical sign-off processes are no longer an option for most businesses. We have seen customer gains across many sectors, specifically, central government departments and healthcare providers.

“Many of these organisations have been forced to go through a period of rapid transformation – having to create new procedures to enable them to serve customers and manage teams remotely. In lots of instances they are initially unsure of what they need and what technology is available. At E-Sign we listen and feedback their requirements in a ‘business value map’, this is just one tool we use to find out what the strategic goals are for the customer and then provide the technology for these to happen.

“It has also been interesting to see first-hand how our existing customers are expanding on their digital investments to be able to cope with the current climate, to not only remain operational but also become more efficient. As a company it has meant we have seen a new customer growth of 22%, and in terms of revenue, the monthly average since lockdown has been increasing 53% month on month.

“We have worked hard since lockdown began to not only adapt ourselves but to work with new and existing clients and give them the tools and advice to help their businesses continue to operate as successfully as possible.”

For more information about E-Sign please click here.