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All Nugent care homes and services reach exemplary good and outstanding ratings with Ofsted and the Care Quality Commission (CQC)

Nugent has today announced that all of its care homes, as well as their school and adoption services, has reached good or outstanding Ofsted or CQC ratings.

All of Nugent’s homes, services and schools for children, young people and adults who are vulnerable, are now seen as providing exemplary practice across the board.

Nugent now operates four children’s homes across the Liverpool City Region, with three being rated as Good by Ofsted.

Furthermore, Nugent has the only charity operated secure children’s home of its kind nationally and it has achieved an Outstanding rating.

Nugent’s adoption service is also now rated Good by the regulator, with Nugent House School recently inspected and awarded a Good rating (in all areas) by Ofsted.

Mirroring the success of children’s homes, all three of Nugent’s Adult Homes and Supportive Living Services across the Liverpool City Region are in Good standing with the Care Quality Commission (CQC).

Focusing on consolidation, growth and providing an top service in all of its homes, Nugent’s restructuring of its senior leadership team which took part in 2021, has helped to drive efficiencies across the board, with the team led by CEO Normandie Wragg, working to raise standards across the charity and the care sector in general.

Normandie Wragg, Nugent CEO, said:

“At a time where trust in the Care sector has been eroded by reports of profiteering and substandard services, I feel it’s more important than ever to show people there are organisations you can rely on to provide high quality care in all areas.

“Our staff take great pride in all of our services and care deeply about the people placed in their care. These ratings are a testament to all the dedicated work, compassion and trauma-informed training undertaken by our leadership and staff behind the scenes throughout the last 12 months.

“Now that we’ve set our baseline standard of ‘Good’ we can turn our focus to achieving our ultimate goal of holding an ‘Outstanding’ rating across all of our services.”