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Livv Housing Group generates £65 million of social value for Knowsley community

Merseyside housing association, Livv Housing Group, delivered more than £65 million in social value benefits for its customers and communities in the 2022/23 financial year. Its recently published report demonstrates the positive impact that the housing association continues to make in the Knowsley borough.

Livv works directly with customers, as well as with external partners to provide opportunities to help people thrive. This includes programmes of support to improve employability, financial, mental and physical health and wellbeing, increase aspiration in young people and social investment funding to support local businesses.

Key stats for 2022/23

  • Livv’s activities created a total social value of £65,172,887
  • Circa £11 million worth of cost savings to the NHS, DWP and local authority

This year’s report focuses on three key areas of support: cost of living, young people, and mental health and wellbeing.

The main findings show that Livv supported:

  • 5,639 customers to become financially better off
  • 2,553 people with energy advice, food and fuel vouchers
  • 199 young people to take part in training and activity to improve their employability skills
  • 2,824 people to improve their mental health and wellbeing

Léann Hearne, CEO at Livv Housing Group, said: “Social value is a measurement of the benefits that our services and programmes bring to our customers and their communities and we’re proud to have generated over £65 million worth of impact.

“Over the past year the fallout from the cost-of-living crisis continues to put pressure on people, families and communities. We’ve listened to the concerns of our customers and shaped our services to make sure they’re relevant and reflective of their needs.

“Alongside the statistics, it’s the many stories that really bring our impact to life. It’s heartwarming to hear from our customers about how we’ve made such a difference to their lives and supported them through the toughest times – that’s what Livv is all about.

“To build on our social impact, we recently launched our new three-year Corporate Plan which will give us the strategic framework to continue to support people and communities in the right way.”

Livv’s cost of living support programme involved working together with Citizens Advice Knowsley to provide energy advice and savings. Through this project, 962 customers were supported with practical advice and guidance, warmth packs, home energy assessments and LED lightbulbs.

Other initiatives that ran included Future Skills, a range of sector-specific courses to help people into work; The Christmas Small Grants Scheme, to support the voluntary sector with food-based elements of their community activities; and health and wellbeing programmes designed specifically for young people, such as Knowsley Young Minds and Nobody Left Behind.

To find out more about Livv Housing Group or to view the full report, visit