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COVID-19 Business Advice


We are #HereToHelp businesses in Liverpool City region affected by the COVID-19 outbreak.

Find out what we’re doing at Growth Platform by following the links below.

Additional Support for businesses most impacted by Omicron variant

Businesses in the hospitality and leisure sectors may now be able to claim a grant of up to £6,000 per eligible property. Apply through your Local Authority using the links below.

Find out more here.

Business Evictions Ban

Business owners affected by the pandemic will be protected from eviction until the end of March 2022.

This final extension to protections from the threat of eviction will give landlords and tenants three months to come to an agreement on unpaid rent. The Government is clear that where businesses can pay any or all of their rent, they should do so.

Find out more here.

Coronavirus Bill

Businesses who are struggling to pay their rent due to the impact of COVID-19 are protected from the threat of eviction until the end of the year in order to help businesses over the coming months and protect people’s jobs. A Code of Practice has also been published by the government to encourage commercial tenant and landlords to work together during the COVID-19 pandemic.

Culture Recovery Fund

This fund aims to provide emergency funding awards to culturally significant organisations that were financially sustainable before Covid-19 but are now at imminent risk of failure and have exhausted all other options for increasing their resilience.


DIT support for UK businesses trading internationally

The Department for International Trade (DIT) has issued guidance for UK businesses trading internationally. Find out more here.

Guidance for the Charity Sector

The Charity Commission have produced guidance to help running your charity during the outbreak. Read more here.

HMRC Helpline

A dedicated helpline has been set up by HMRC to support businesses and self-employed people in financial distress and and with outstanding tax liabilities to receive support with their tax affairs. Through this, businesses may be able to agree a bespoke Time to Pay arrangement. If you run a business or are self employed you can call HMRC on 08000 241222.

Kickstart Scheme

The Kickstart scheme provides funding to create new job placements for 16 to 24-year olds on Universal Credit who are at risk of long-term unemployment. Employers of all sizes can apply for funding that covers:

  • 100% of the National Minimum Wage (or National Living Wage depending on the age of the participant) for 25 hours per week for a total of 6 months.
  • Associated employer National Insurance contributions.
  • Employer minimum automatic enrolment contributions.

The Kickstart Scheme closed for applications on 17 December 2021.  Employers who applied for a Kickstart Scheme grant before that date can find out more here.

Recovery Loan Scheme

The Recovery Loan Scheme ensures businesses of any size can continue to access loans and other kinds of finance up to £10 million per business once the existing COVID-19 loan schemes close, providing support as businesses recover and grow following the disruption of the pandemic and the end of the transition period.

Find out more here

Start Up Loans Programme

Loans (£500 to £25,000, at 6% interest, with 1-5y repayment term) and 12 months of free mentoring to individuals who are starting a new business or who have been trading for less than two years. Find out more here.

Statutory Sick Pay Rebate

The Coronavirus Statutory Sick Pay Rebate Scheme will repay employers the Statutory Sick Pay paid to current or former employees.

You can claim back up to 2 weeks of SSP if:

This scheme will be reintroduced from mid-January 2022. Further guidance will be available as soon as possible.

Find out more here.

The Pension Regulator

The Pension Regulator has published  Automatic enrolment and DC pension contributions: COVID-19 guidance for employers. Find out more here.

VAT reduced rate for hospitality, holiday accommodation and attractions

Businesses cab apply a temporary 5% reduced rate of VAT to certain supplies relating to:

  • Hospitality
  • Hotel and holiday accommodation
  • Admissions to certain attractions

The temporary reduced of VAT of 5% will apply until 30 September 2021. Prepare for a new rate of 12.5% from 1 October 2021 to 31 March 2022. Find out more here.

Alternative Finance

If you are seeking finance from banks and cannot find a suitable lender, there are three online finance platforms designated by Government that can seek out suitable providers. Find out more here.


Are you a well-established business to business SME with ambition to grow even more by increasing your turnover or creating new jobs with marketing support?

Agent Accelerator will help you achieve these ambitions!

An ERDF-funded programme led by Agent – a full service marketing agency located in Liverpool’s, Baltic Triangle. People-powered, and values-led, Agent helps brands and businesses to grow, flourish and thrive.

Find out more here

Downtown in Liverpool

DIB is providing businesses with free business support and advice in the Liverpool City Region area via European Regional Development Funding, which provides eligible SMEs with £2,400 worth of free support. DIB can provide you with a minimum of 12 hours of support for any desired outcomes and use it to ensure the growth of your company. Find out more here.

Enterprise Hub

Enterprise Hub supports individuals and businesses across the Liverpool City Region (Liverpool, Sefton, Knowsley, St Helens, Wirral & Halton) to develop their enterprise skills, providing advice and guidance, virtual one to one support, training and access to resources and networks.

They are currently offering remote services to help business adapt through these difficult times.

If you are running a business based in Liverpool City Region that has been registered and trading for 42 months or less, you can receive advice on how to grow your business such as:

  • Developing a business growth strategy
  • Evaluate your marketing and develop further marketing skills
  • Review your finances and access development funds
  • Adapting the business to run online

This support is funded and available to any business registered within the Liverpool City Region under 42 month. To find out more contact or 0151 706 8113


Gather, a place for the digital, creative and tech community to connect, unite, and grow.

Feel supported. Get advice. Stabilise your business. Find out more here.

Halton Chamber

Advice for businesses in Halton and resources for Chamber members. Contact on 0333 358 3480 or find out more here.

Halton Council

Information on Halton Borough Council’s response to COVID-19 outbreak. Contact on 0303 333 4300 or find out more here.

Knowsley Chamber

Advice for businesses in Knowsley. Contact 0151 477 4000 or find out more here.

Knowsley Council

Information on Knowsley Council’s response to the COVID-19 outbreak. Contact freephone freephone 0800 073 0043 from 9am to 5pm, Monday to Friday and 10am to 2pm at weekends or find out more here.

Liverpool BID Company

Information and news for Liverpool businesses. Find out more here.

Liverpool Chamber

Members of Liverpool Chamber are offering advice and support for other members. Find out more here.

Liverpool City Region Combined Authority

Steve Rotheram, Metro Mayor of Liverpool City Region has announced an initial package of measures aimed at easing the Coronavirus burden on local people. Find out more here.

Liverpool Council

Call centre lines are open 8am-6pm seven days a week 0151 233 3001. Or contact online here. Find out more here.

Marketing Liverpool

Information for business with particular focus on the Visitor Economy sector. Find out more here.

Mersey Maritime

Information and online events with particular focus on the Maritime sector. Find out more here.

Sefton Council

Information on Sefton Council’s response to the COVID-19 outbreak. Find out more here.

St Helens Chamber

Advice and support for businesses in St Helens. Contact 01744 742444 or 01744 742087 or find out more here.

St Helens Council

Information on St Helens Council’s response to the COVID-19 outbreak. Find out more here.

The Women’s Organisation

Local Growth Hub partner supporting business in Liverpool City Region. Find out more here.

University of Liverpool

Growth Catalyst is an innovative seven-month leadership development programme designed specifically for owners and senior managers of SMEs in the Liverpool City Region, to help the business grow. The programme is uniquely designed to provide both personal and business growth. Find out more here.

Wirral Chamber

Advice and support for business in Wirral. Contact the support line on 0151 650 6982 or find out more here.

Wirral Council

Information on Wirral Council’s response to the COVID-19 outbreak. Contact 0151 666 5050 Monday to Friday 9am to 5pm or find out more here.

Find out more about wider business support

Growth Platform is here to help your business reach its full potential quicker.

“I know the huge impact that the Covid-19 crisis is having on our city region’s businesses. I am working through our delivery partners in Growth Platform to do everything that we can to understand what support you need, get that support to you, and to protect jobs and livelihoods through this very challenging time. This page will be regularly updated to provide you with business advice that we know you urgently need.”

Steve Rotheram, Metro Mayor, Liverpool City Region

National Coronavirus restrictions

The government has announced that England will move to Plan B in response to the risks of the

  • Omicron variant.
  • Wear a face covering in most indoor public places and on public transport
  • Get tested and self-isolate if required
  • If you haven’t already, get vaccinated
  • Let fresh air in if you meet indoors. Meeting outdoors is safer

You are no longer asked to work from home if you can. Talk to your employer to agree arrangements to return to your workplace.

Coronavirus remains a serious health risk. You should stay cautious to help protect yourself and others. Find out more here.

Keeping you informed


For the latest information and advice on COVID-19 visit the UK Government’s website for employers, the NHS website and the Foreign and Commonwealth (FCO) travel advice.


Working in partnership to support business in Liverpool City Region.

The business support organisations across the City Region are working together with us to ensure businesses and individuals get the best possible support as we deal with the spread of Covid -19. We would like to thank all of them for their great support and collaboration in this joint approach. You can see these partners and connect directly with them through the link below.

Find out more